1. Purpose
The website Cham Riverside is committed to publicly and transparently disclosing product prices and related charges, helping customers to easily select products and make informed purchasing decisions.
2. Product prices
All prices displayed on the website are the prices of each product at the time the customer places the order.
Depending on the product, the website will clearly show:
- Prices inclusive of VAT; or
- Prices exclusive of VAT (if specifically noted).
This information is displayed directly on the product page or on the sales invoice.
3. Shipping costs
Delivery costs are not included in the product price by default, unless otherwise stated by the website.
Shipping fees are calculated based on:
- Delivery address;
- Order weight or size;
- Shipping partner;
- Free-shipping programs (if any).
The fee will be displayed before the customer confirms payment.
4. Other additional charges
In addition to the product price and shipping fee, customers may incur other charges (if any), including:
- Express delivery fees;
- Special packaging fees;
- Cash-on-delivery (COD) fees under the shipping partner’s regulations;
- Other taxes or fees as required by law (if any).
All charges will be notified to the customer before order confirmation.
5. Price change policy
The website reserves the right to adjust selling prices in the following cases:
- Promotional programs;
- Changes in input prices;
- Market fluctuations;
- Adjustments in accordance with business policy.
The applicable price is the price at the time the customer completes the order.
Confirmed orders will not be subject to price changes unless otherwise agreed by both parties.
6. Service usage charges
The website Cham Riverside is a business sales website and does not charge account opening fees, account maintenance fees, order processing fees, or any other service fees for customers who visit and shop on the website, unless otherwise notified under specific programs.
In the event that the website introduces fees for certain additional services, the full fee schedule, calculation method, and effective date will be publicly announced on the website before implementation.
7. Contact
Website: Cham Riverside
Hotline: 0888 770 775 – 0987 773 777
Email: info@chamriverside.vn
